Exchange offer - Terms & Conditions

  1. This offer is for All Indian consumers who buy a Laptop from shoplenovo.co.in, authorised partner of Lenovo India. 
  2. The Exchange offer is valid between the period of 1st Feb 2016 to 1st March 2016 and is applicable only on select models, Offer is valid only till stocks last.
  3. Order will be fulfilled by Net Distribution Services Pvt. Ltd subject to availability of the selected product.
  4. By Availing of the exchange offer , the consumer is agreeing to the terms and conditions as mentioned below 
    1. I want to exchange you old laptop and Avail of the offer 
    2. My Old Laptop is not over 5 years old and is in working condition 
    3. I have the original invoice of the old Laptop and you will furnish the same while the exchange process is being done 
    4. My laptop does not have any physical damage or defects and all the hardware Power Chord , Keyboard , Screen are on perfect and working condition 
    5. I also agree that the person coming to inspect the Laptop has the discretion of rejecting the exchange offer. 
    6. An amount of 1000 Rs which has been withheld will refunded to me post the Laptop Reaching the NDSL Premises and verified. 
    7. In case there is no Exchange possible due to any of the above conditions not fulfilled , The order will be canceled and 2.5 % Charges will be deducted while refunding the amount back. 
  5. Customer will keep the laptop ready for handover to delivery person who will come and deliver the new laptop
  6. Delivery person will check the old Laptop’s physical condition along with power adapter and other required accessory required to start a laptop first, if everything is fine than he will hand over the new laptop
  7. Laptop should not be password protected or customer has to remove the laptop password before handing over the laptop delivery person
  8. We reserve the right to modify this Agreement at any time without giving you prior notice. Your use of our website, any of our tools and services, following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. Terms and conditions modifying the Agreement are effective immediately upon publication
  9. In case of any dispute, jurisdiction will be Mumbai
  10. Please do not give any cash to delivery person for any reason
  11. In case of query related this offer you can write to support@shoplenovo.co.in