Exchange offer - Terms & Conditions

  1. This offer is applicable for All Indian consumers who buy a Laptop from, Lenovo’s official online store.
  2. The Exchange offer is valid between the period of April 11, 2017 to December 31st, 2017 and is applicable only on select models, Offer is valid only till stocks last.
  3. The offer is brought to you by, and fulfilled by Net Distribution Services Pvt. Ltd.
  4. By Availing of the exchange offer, the consumer is agreeing to the terms and conditions as mentioned below
    1. I want to exchange my old laptop and avail of the offer
    2. My Old Laptop (any brand) is not over 5 years old and is in working condition
    3. I have downloaded the declaration, filled & signed the same and will hand it over while the exchange (old) laptop is being picked up.
    4. My laptop does not have any physical damage or defects and all the hardware Power Chord, Keyboard, Screen is in working condition.
    5. I also agree that the person coming to inspect the Laptop has the discretion of rejecting the exchange offer, in which case the order will be cancelled and the net amount (2.5% processing charges will be deducted) will be refunded.
  5. Customer needs to handover the laptop along with the original accessories (charger, batteries etc) to the authorized delivery person who will complete the exchange process and deliver the new laptop along with the duly filled & signed declaration form.
  6. Delivery person will check the old Laptop’s physical condition along with power adapter and other required accessory required to start a laptop first, if everything is fine than he will hand over the new laptop
  7. Laptop should not be password protected or customer has to remove the laptop password before handing over the laptop delivery person
  8. We reserve the right to modify this Agreement at any time without giving you prior notice. Your use of our website, any of our tools and services, following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. Terms and conditions modifying the Agreement are effective immediately upon publication
  9. In case of any dispute, jurisdiction will be in Mumbai
  10. Please do not give any cash to delivery person for any reason
  11. In case of query related this offer you can write to